Shipping policy
Shipping & Delivery
We currently deliver to the United Kingdom and the United Arab Emirates.
UK delivery
- Free UK delivery on every order, sent with Royal Mail.
- Orders are dispatched from our UK warehouse the next working day.
- Delivery usually takes 2 working days after dispatch.
- UK orders ship from within the UK, so there are no customs, duties or extra charges to pay on delivery.
UAE delivery
- Free delivery across the UAE from our Dubai warehouse.
- Estimated delivery is 2–5 working days after dispatch.
Working days are Monday to Friday, excluding public holidays. During busy periods such as Black Friday and Christmas, please allow a little extra time.
Tracking
As soon as your order is dispatched, we'll email you a tracking link so you can follow it all the way to your door.
Delivery details
Please double-check your address and phone number at checkout. If an order is returned to us because of an incorrect address, we'll get in touch to arrange re-delivery, which may carry a charge.
Questions?
Email us at info@heypresso.com and we'll be happy to help.